• Last updated: 1 September 2026

    This Privacy Policy explains how Eksplorá Coaching collects, uses, and protects your personal information when you visit this website, get in touch, or book a session with us.

    Who we are

    Eksplorá Coaching is a leadership coaching and development business operated by Eksplorá Coaching LTD (Company number 17375337), trading as Eksplorá Coaching ("we," "us," "our"). For the purposes of UK data protection law, Eksplorá Coaching LTD is the data controller responsible for your personal information.

    Contact: Kimberly.Adoptie@EksploraCoaching.com

    What this policy covers

    This policy covers information collected through this website. If you go on to work with us as a client, additional data handling terms may apply under a separate agreement.

    Information we collect

    Website analytics

    When you visit this website, we collect information to understand site traffic and activity, including your browser, network, and device details, the web pages you visited before arriving here, your IP address, and how you interact with the site — clicks, internal links, pages visited, scrolling, searches, and timestamps. This is provided to Squarespace, our website analytics provider.

    Website hosting

    This website is hosted by Squarespace, who separately collect information needed to run, protect, and improve their platform, including your browser, network, and device details, and the pages you view. You can read more in Squarespace's own Privacy Policy.

    Form submissions

    When you submit an enquiry through our contact form, we collect the information you provide — your name, email address, enquiry type, and message — in order to respond to you. This is provided to Squarespace, our website provider, to help manage the submission and our relationship with you.

    Scheduling

    When you book a Discovery Call or other appointment through this website, we collect the information needed to complete the booking, which may include your name, email address, phone number, and details relating to the appointment. This is provided to Squarespace, our online scheduling provider.

    Cookies

    This website uses cookies — small files placed on your device when you visit. Necessary cookies are always active, and allow Squarespace to securely serve this website to you. Analytics and performance cookies are only used once you've acknowledged our cookie banner. You can find details of the specific cookies used at Squarespace's cookie policy.

    Why we process your information, and our lawful basis

    Responding to your enquiry. When you contact us to ask a question or arrange a call, we use your information to reply. Our lawful basis is legitimate interest, or steps taken at your request before entering into an agreement.

    Delivering a coaching engagement. If you go on to book a programme with us, we use your information to provide the service. Our lawful basis is performance of a contract.

    Website analytics. We use analytics to understand how the site is used and improve it. Our lawful basis is consent, given through our cookie banner.

    Marketing emails. If you've opted in, we use your contact details to send you updates. Our lawful basis is consent, which you can withdraw at any time.

    International transfers

    Squarespace and other providers we use may store or process your information outside the UK. Where this happens, we rely on the safeguards those providers have in place, such as standard contractual clauses.

    How long we keep your information

    We don't keep personal information longer than necessary for the purpose it was collected for.

    Your rights

    Under UK data protection law, you have the right to:

    • Access the personal information we hold about you

    • Ask us to correct it if it's inaccurate

    • Ask us to delete it, in certain circumstances

    • Object to or restrict how we use it

    • Request a copy of it in a portable format

    • Withdraw consent at any time, where consent is the basis for processing

    To exercise any of these, contact us at Kimberly.Adoptie@EksploraCoaching.com. If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

    Children's privacy

    This website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

    Changes to this policy

    We may update this policy from time to time.

  • Last updated: 1 September 2026

    Who we are and how to contact us

    This website is operated by Eksplorá Coaching LTD (company number 17375337), trading as Eksplorá Coaching ("we," "us," "our"), a company registered in England and Wales.

    Registered office: 66 Paul Street, London, EC2A 4NA

    You can contact us at Kimberly.Adoptie@EksploraCoaching.com.

    By using this website, you accept these terms

    These terms apply to your use of this website. By using the site, you confirm that you accept them. If you don't agree, please don't use the site.

    What these terms cover — and what they don't

    These terms cover your use of this website only.

    If you go on to book a programme or coaching engagement with us, that relationship is governed by a separate written agreement between us, not by these terms. Nothing on this website constitutes an offer or a binding commitment to provide services — enquiries and bookings made here are the start of a conversation, and any engagement is confirmed separately in writing.

    Information on this site is general

    The content on this website is provided for general information about our services. It isn't tailored advice, and shouldn't be relied on as a substitute for a proper conversation about your specific situation.

    Our content is protected

    All content on this website — including text, graphics, logos, images, and the Eksplorá name and hummingbird mark — is owned by us or licensed to us, and is protected by copyright and other intellectual property laws.

    You may view and print pages from this site for your own reference. You may not copy, reproduce, republish, distribute, or use any content from this site for commercial purposes without our written permission.

    Reporting copyright infringement

    If you believe content on this website infringes your copyright, please contact us at Kimberly.Adoptie@EksploraCoaching.com with details of the material in question, and we'll look into it.

    Complaints

    If you have a concern about our services, our Complaints Policy sets out how to raise it and what to expect. Contact us at Kimberly.Adoptie@EksploraCoaching.com and we'll share a copy.

    Availability of the site

    We aim to keep this website available, but we don't guarantee it will be uninterrupted or error-free. We may suspend, withdraw, or change all or part of the site without notice.

    Links to other websites

    This website may contain links to third-party websites — for example, our hosting provider's policies, or our social media profiles. Those links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them, or for any loss or damage arising from your use of them.

    Our liability

    We don't exclude or limit our liability where it would be unlawful to do so. Subject to that, we're not liable for any loss or damage arising from your use of this website, or from reliance on any content on it.

    Changes to these terms

    We may update these terms from time to time. The date at the top shows when they were last revised.

    Governing law

    These terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.